We are a UK based company , our address is:

Past to Present
26 Carshalton Avenue
Portsmouth
Hampshire
PO6 2JT
United Kingdom

Telephone: +44 (0)2392 798751
Email : sales@relrem.com

We are part of Past to Present Historical Tours Ltd
Company Number : 04072571, Registered in the UK at the above address.

Payment and Refunds

Cheques should be made payable to : Past and Present Historic Tours Ltd. Cheques should be posted with any documents by recorded delivery to the above address.

Online transactions are provided by WorldPay a leading provider of online payment systems and an important part of the Royal Bank of Scotland Group, the 5th biggest banking group in the world. WorldPay payment solutions are trusted by thousands of businesses, big and small. Paying this way is safe and secure
All payments are protected by English law

We offer a 10 day full refund of your submission minus any transaction charges we may encure. This refund policy applies to online transactions only.

If you have sent us a download form in the post and asked us to upload all the information and any photos for you, we will make a charge to cover any costs involved in returning any items sent to us or labour costs on any work started.

This refund policy does not effect your statuary rights as a consumer under English Law.

Content

Whilst every attempt is made to ensure a high quality of tributes and reflections, we cannot be held responsible for the words that appear. No inclusion or tribute is written by any member, contract or employee or ourpetrem, the text is an tribute is property of the text author and any views, options, claims about the remembered are the authors.

We run a self policing policy so if you are aware of any thing that may be inappropriate we invite you to inform us by contacting us on support@ourpetrem.com

All images of those persons remembered are the property of the photographer and RR can not take responsibility if they have been used without permission.

We reserve the right to edit the wording of tributes if they are deemed inappropriate.

We reserve the right to remove any tribute if the content is deemed inappropriate.

We will do our best to inform the poster of any action we intend to make or have made to any posting.

No area of this web site can be reproduced, copied either in full or partly without the strict permission of RR.

Any link away from our web site such as banner or other means of exits, become the property of the link owner and RR are not responsible for any terms and conditions or content found.

We fully respect a persons privacy. Any details you give us will be kept for the sole use of ourpetrem. We will not give any details to third parties. We welcome reports of any third party claiming to have received your details via RR.

Any personal details held will be kept within the law of the Data Protection Act 1998

Enquiries

Any media enquires must be made in the first instance to support@ourpetrem.com

No media publication or comment can be made without the strict permission, in writting, of a senior member of ourpetrem ; this is to ensure the privacy and peaceful image of the site.

Manual Inclusions

RR are happy to upload any text, images under the option of having us upload a tribute for you.

Your images must be attached the order form along with any payment and posted by recorded delivery to:

Past to Present
26 Carlshalton Avenue
Portsmouth
Hampshire
PO6 2JT
United Kingdom

Photos will not be returned so please do not send originals that will be of sentimental value to you. All photos are uploaded and then destroyed.

Acceptance and Understanding

Any person, using our site is understood to have read, understood and accepted the terms befor making use of any facilities of our site.

ourpetrem reserve the right to alter these terms as required by law.

Any exclusions from these terms and conditions that are automatically covered in English law are fully accepted.

Links within this domain to other web sites are not covered by this policy.

Information collection
You can visit our site and use the services without telling us who you are or giving us any personally identifiable information.

It is only when you complete a form that requests personal information or email ourpetrem that you can be identified.

When completing forms you may be asked for a variety of personal information such as name, address, postal code etc.

ourpetrem automatically receives and records information on server logs from your browser.We only monitors the IP addresses of visitors to assess which pages are the most popular.

These IP addresses are not linked to any personal data so all visitors to our site remain anonymous.

Information use
Where you voluntarily choose to give us your personal details the personal data you give ourpetrem will be used exclusively for providing you with the information or service you have requested.

Information Sharing and Disclosure
ourpetrem will not sell or rent your personally identifiable information to anyone.

ourpetrem will only send personally identifiable information about you to other organisations when we have your consent. This is only necessary when we need to share your information in order to provide the information or service requested.

Security:
While we strive to keep the information that you supply secure, please be aware that the Internet is not a fully secure medium. We use secure servers for collecting sensitive information.

Policy changes:
By using our site you agree to accept this privacy policy and are aware that our policy may change with time. Any changes to this policy will appear on this web page.

More information
For information please see the Data Protection Act 1998,

Summary of terms
Browser
Used to locate and display Web pages via a software application. The most popular ones are Microsoft Internet Explorer and Netscape Navigator.

IP (Internet Protocol)
All networks connected to the internet speak IP, the technical standard which allows data to be transmitted between two devices. TCP/IP (Transmission Control Protocol/Internet Protocol) is responsible for making sure messages get from one host to another and that the messages are understood.

IP address
If you are connected to the Internet you have one, for example it may look something like this 187.183.61.3

Secure Server
This allows information to be sent 'securely' by encrypting the information you send. HTTPS (Hypertext Transfer Protocol over Secure Socket Layer, or HTTP over SSL) is a facility built into a browser that encrypts and decrypts user page requests as well as the pages that are returned by the Web server.

Web Server
Delivers (serves up) web pages to your computer.

Trademark and Copyright Information
This page was produced by ourpetrem Team. Comments on this site should be sent to us using the Contact Us facility.This page was last updated on 18th March 2004.

Copyright Relatives Remembered 2004.
Also please see our disclaimer statement on the web site.

Charles Haskell
Managing Director
Past to Present Historic Tours Ltd
+44 (0) 2392 798751
http://www.ourpetrem.com